Privacy & Policy

Last modified: July 23 2023

How We Protect You

Nyumba Zetu, (“Nyumba Zetu”) is committed to protecting the privacy of information and data that may be used to identify you, your personal information. The intention of this privacy policy (the “Privacy Policy”) is to disclose our information-gathering practices and describe how we use your personal information.

Information We Collect

We collect personal information from you if you use our website, fill out forms on our website or on paper at events, or use any of our web-based products or services. The types of personal information we collect include,

  • Payment information processed by our payment processor (Nyumba Zetu does not retain your full credit card information)
  • Personalization information including, but not limited to, an uploaded profile photo
  • Identifiers: A real name, alias, postal address, email address, unique personal identifier, online identification, Internet Protocol address, email address, account name, Identification number, passport number, occupation, or other similar identifiers
  • Commercial Information: Records of personal property, products or services purchases, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Usage: Information on the users interaction with the system
  • Geolocation data: Physical location

How We Use Your Personal Information

The personal information that we collect is used to perform our contractual obligations. We may use your personal information for the following purposes:

  • To deliver services, products, or transactions that you have requested
  • To improve our website, including upgrading security measures
  • To evaluate the products and services that we offer and develop new or improved products or services and to better understand Nyumba Zetu’s business environment
  • To conduct general research on topics of interests to Nyumba Zetu and its customers

How We May Share Your Personal Information

We may share your information for any of these purposes with the following individuals and entities:

  • Nyumba Zetu may need to share your information for law enforcement or other legal purposes. This type of sharing may be necessary in connection with a lawsuit, claim or investigation, governmental inquiry, court order, enforcement of legal rights (e.g., contract terms, intellectual property rights, etc.), safety issue, or other similar legal or security matter. Sharing your information for these reasons is not a regular event, but could arise from time to time. We will strive to limit the types and amount of information we may need to share for legal purposes to that which is reasonably necessary.

Data Retention

Nyumba Zetu retains personal information for as long as we have a legitimate business relationship with you or with an organization with which you are affiliated. We may also retain personal information about prospective customers or prospective employees until we determine that it is unlikely that we will provide you with services and/or employ you. We also may retain your personal information for as long as necessary to comply with our legal or contractual obligations.

Your Rights

If you do not want to receive promotional or marketing communications from Nyumba Zetu, you may opt-out at any time by clicking the “unsubscribe” link at the end of our emails. If you choose to unsubscribe, we will retain your contact information to ensure that we do not contact you again.
Depending on your location, you may have the following legal rights:

  • To withdraw consent at any time, if we are processing your personal information on the basis of consent
  • To access the personal information Nyumba Zetu has about you
  • To request that Nyumba Zetu rectify or erase your personal information
  • To request that Nyumba Zetu restrict the way it uses your personal information
  • To object to the way Nyumba Zetu uses your personal information
  • To ask Nyumba Zetu to transfer your personal information to someone else
  • To lodge a complaint with a data protection agency

Security

Nyumba Zetu uses a number of security technologies and procedures to ensure your personal information is protected from unauthorized access, use, or disclosure. However, we cannot guarantee that third parties will not overcome these measures and gain access to your information. To the fullest extent permitted by law, Nyumba Zetu disclaims any warranty or guarantee that your information will be protected from misuse, appropriation, alteration, or loss.

Links to External Websites

This website contains links to websites that are not controlled by Nyumba Zetu. Please be aware that we are not responsible for the content, security, and privacy practices of external sites. We encourage you to familiarize yourself with the privacy policy of all websites where you submit personal information.

Cookies

We and our authorized partners may use cookies and other information gathering technologies for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our Websites, and other information regarding your interactions with our Websites.

Changes to Privacy Policy

From time to time, Nyumba Zetu may change or update this Privacy Policy. We recommend you regularly review this page. When we update this Privacy Policy, we will also revise the “last updated” date at the top of this page. Nyumba Zetu will use reasonable commercial efforts to notify you of changes to this Privacy Policy that materially change the disclosures made here.

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Nyumba Zetu:
(n.) Our homes