Buyers remember the developer from how the estate runs after occupation—not only from the sales brochure. Chaotic service charge collection in year one damages reputation.
Before handover
Define provisional service charge, payment channels, and how the owners’ association will inherit data. Spreadsheets handed over on a USB stick rarely survive the first AGM.
Continuity
A proper system carries unit registers, opening balances, and historical payments into committee control. Training for the first treasurer prevents knowledge loss.
Developer solutions
See Nyumba Zetu for developers and request a demo to discuss handover-ready workflows.