Buying software is a process decision as much as a product decision. This guide frames questions that Kenyan landlords and management companies should ask any vendor.
Collections and Kenya-specific payments
Does the system reconcile M-Pesa (paybill/till) to tenants and invoices automatically? Can it handle split portfolios (yours vs client-owned)?
Accounting and compliance
Is there a real general ledger, not only payment tracking? How does the product support eTIMS or export to your accountant’s tools?
HOA vs residential rental
If you manage estates, confirm service charge invoicing, owner statements, and committee reporting. Mixed portfolios need one login, not three apps.
Security and support
Ask about data residency expectations, role-based access, audit logs, and local support hours. Then compare against Nyumba Zetu’s offering and request a demo with your checklist in hand.