Product overview

A map of every area of Nyumba Zetu and which guide covers it.

This is the map of the whole product. The sidebar in the app is grouped the same way, so you can read this page next to the app and find everything.

Workspace (top of the sidebar)

The first group is named after your current branch. It holds the records you touch every day.

Menu itemRouteGuide
Home/profile
Organization/organizationOrganisation & branches
Leases/leasesManaging leases
Residents/residentsResidents
Owners Beta/ownersOwners & landlords

Finance

Receivables — money owed to you

Menu itemRouteGuide
Invoices/invoicesInvoices
Payments/paymentsReceiving payments
Allocations/allocationsAllocations
Recurring Invoices/chargesRecurring invoices

Related: Adjustments (credit and debit notes), Refunds, Charge escalation.

Payables — money you owe

Menu itemRouteGuide
Expenses/expensesExpenses
Expense Wallets Beta/expense-walletsExpense wallets
Vendors/vendorsVendors

Collections — recovering arrears

Menu itemRouteGuide
Worklist Beta/collectionsWorklist & cases
Promise to Pay Beta/payment-promisesPromise to Pay
Penalties Beta/penaltiesPenalties
Legal Register Beta/legalLegal register
Debt Aging/reports/debt-aging-reportDebt aging

The module landing page is the Collections overview console at /collections/overview — exposure, aging, queue health and enforcement in one screen. See Collections overview.

Accounting

Menu itemRouteGuide
Service Types/accounting-ledger/service-typesChart of accounts
Chart Of Accounts/accounting-ledger/chart-of-accountsChart of accounts
Accounting Periods/accounting-ledger/accounting-periodsAccounting periods
Profit & Loss/reports/profit-lossFinancial statements
Trial Balance/reports/trial-balanceFinancial statements
Balance Sheet/reports/balance-sheetFinancial statements
Period close/accounting-period-closeAccounting periods
Assets/assetsAssets
Bank Accounts/banksBank accounts
Budgets/budgetsBudgets
Tax/taxTax & eTIMS
Security Deposits/depositsSecurity deposits

TPS — ownership plans

Tenant Purchase Scheme contracts: amortisation, arrears, compliance notices, ownership progress and certificates. See Ownership plans overview.

Reports

The full report catalogue, from revenue and expense reports to tenant ledgers, lease expiry and statutory statements. See Reports.

Operations

Communications

Menu itemRouteGuide
Delivery Tracker/communications/trackerCommunications
Mailbox/mailboxCommunications
Chat/chatCommunications
Templates Beta/message-templatesTemplates & broadcasts
Notice Board/lookups/notice-boardNotices & polls
Polls/pollsNotices & polls

Operations

Menu itemRouteGuide
Utilities/utilitiesUtilities & smart meters
Smart Meters/iotUtilities & smart meters
Scheduled Tasks/schedulesScheduled tasks
Documents/documentsDocuments & templates
Service Requests/service-requestsService requests
Amenities & Bookings/amenitiesAmenities
Visitors/visitorsVisitors
Applications/applicationsLease applications

CRM

Tasks, project assignments and the sales pipeline — lightweight work tracking that sits beside the property records rather than in a separate tool.

Admin

Menu itemRouteGuide
Units/unitsUnits
Blocks/blocksOrganisation & branches
Activities/activitiesActivity log
Bulk Upload/file-uploadBulk upload
Payment Rules/payment-rulesPayment rules
Recurring Charges/lease/chargesRecurring invoices

Also under administration: Settings, Users & roles, Approvals, Feature flags.

Super Admin

Cross-organisation tooling: Properties, Companies, User Sessions, Platform Health, Sales & Marketing, Data Analytics, and Ask Nyumba Zetu (/rag) — a natural-language question surface over your data.

Tenant-facing surfaces

Residents never see the operator app. They use the tenant portal for bills, statements, payments, service requests, amenity bookings and documents. Prospective tenants use the public application form covered in Lease applications.

Cross-cutting behaviour worth knowing