Charge escalation

Schedule rent and charge increases in advance, and see their effect before they take.

Escalation schedules → /charge-escalation

An escalation schedule raises a recurring charge over time according to a rule, instead of someone remembering to edit every lease every year. Set it once at lease signing and the increases happen on time, predictably, with a projection you can show a landlord.

The three pages

PageRoutePurpose
Overview/charge-escalation/overviewHow many schedules exist, by shape, and how many are open.
All schedules/charge-escalation/rulesThe full list — browse, filter and open a schedule.
Projections/charge-escalation/projectionsWhat each schedule will do to charges over the coming periods.

Escalation shapes

ShapeBehaviour
FixedThe charge does not escalate. Explicitly recording "no escalation" is more useful than leaving it blank.
Fixed for termHeld flat for the contract term.
Step (anniversary)Steps up on each anniversary of the lease start.
Step (calendar)Steps up on a fixed calendar date, regardless of when the lease started.
Percent annualAn annual percentage uplift.
CPIIndexed to a published inflation figure.
Market reviewFlags the charge for a manual review and re-set at the review date, rather than computing an increase.

Creating a schedule

  1. Configure on a lease

    Escalation is attached to the lease's charges, so start from the lease. Configure on a lease from the escalation module takes you there.

  2. Pick the shape

    Match the shape to what the lease agreement actually says. If the agreement says "5% per annum on each anniversary", that is step (anniversary), not percent annual on a calendar year.

  3. Set the parameters

    Rate or index, the effective date, and any cap or floor your agreement specifies.

  4. Choose the charges it applies to

    Usually rent. Service charges often escalate on a different basis, or not at all — check before applying one schedule to everything.

  5. Review the projection

    Before saving, look at the projection. This is the number the tenant will see on their invoice, and the number the owner will ask about.

Projections

The projections page shows, per schedule and per charge, what the amount will be in each upcoming period. Use it to:

  • Brief owners on expected income before it happens.
  • Warn tenants ahead of an increase, rather than after they receive the invoice.
  • Catch mistakes — a schedule applied at 50% instead of 5% is obvious in a projection and invisible in a rule.
  • Budget — projected escalations feed realistic revenue budgets. See Budgets.

How escalation reaches the invoice

An escalation changes the recurring charge amount from its effective date. The next generation run bills the new amount. Already-issued invoices are never rewritten — an increase that should have applied earlier is corrected with a debit note, not by back-dating the schedule.

Managing schedules over time

SituationAction
Lease renewed on new termsClose the old schedule and create one matching the new agreement.
Increase waived for one cycleDo not delete the schedule — record the waiver as a credit note in the affected period, so the schedule stays true to the contract.
Market review dueThe schedule flags it; set the new amount manually and record the review.
Tenant disputes the increaseThe projection and the schedule together show exactly what was agreed and applied.

Good practice

  • Create the escalation schedule at lease signing, from the signed agreement, while the terms are in front of you.
  • Never let "we'll adjust it manually each year" be the plan for more than a handful of leases — it is the single most common source of under-billing in a growing portfolio.
  • Review the projections page once a quarter and reconcile it against the recurring charges that actually changed.