The most significant recent additions, newest first. Modules marked Beta are live and supported but still evolving; some are gated behind a feature flag your administrator has to enable.
Collections
A whole module that turns arrears from a report into a worked queue.
| Addition | Guide |
|---|---|
| Collections overview console — arrears exposure, ageing, case flow, collection rate, billing performance by service type, officer activity, penalties and legal panels | Collections overview |
| Worklist and case workspace — ranked queue with quick-view chips, case timeline, interactions, debt breakdown, related leases | Worklist & cases |
| Dunning strategies — configurable ladders with band targeting, approval gating and contact-frequency caps | Strategies |
| Demand letters — generated notices with issue, delivery and acknowledgement tracking | Strategies |
| Promise to Pay — renamed surface, with instalments and kept/broken evaluation | Promise to Pay |
| Penalties — promoted to its own module under Collections | Penalties |
| Legal register — matters, hearings, parties and costs, usable standalone or as a case escalation | Legal register |
| Debt aging — moved from accounting reports into Collections, rendered with grouping and totals | Debt aging |
Finance
| Addition | Guide |
|---|---|
| Allocations promoted to its own destination, with preview → execute → revert and an allocation run log | Allocations |
| Expense wallets — petty-cash style funds with a hard insufficient-funds guard, top-ups, quick spend and a ledger | Expense wallets |
| Bulk expense import from CSV | Expenses |
| Payments reconciliation — import a bank/M-Pesa statement, auto-match against recorded payments, work an exception queue, sign off a period | Payments reconciliation |
| Statement drill-down — from a statement line to its constituent journal lines | Financial statements |
| Recurring invoices with quantity and unit price, and amounts auto-filled from service-type defaults | Recurring invoices |
| Charge escalation — schedules, shapes and projections | Charge escalation |
| Bank accounts with active/inactive status | Bank accounts |
| Bank account sharing — grant properties access to collect through a shared settlement account, with a history-aware warning before withdrawing access | Bank accounts |
| Bank account availability — restrict which units and charge types may pay into an account, independent of sharing | Bank accounts |
| Bank account insights — balance and activity tiles on the account overview | Bank accounts |
| M-Pesa STK push credential setup on the account itself, with a credential test | Bank accounts |
| Locked identity fields on bank accounts with activity, to protect the payment-matching trail | Bank accounts |
| Redesigned account Settings tab — plain-language explanations of each switch, and a live preview of the composed payment reference | Bank accounts |
| Checkout account routing by payment rail — the accounts offered at checkout reflect what the account can actually collect, not just its type | Bank accounts |
| Tax exclusive semantics applied consistently platform-wide | Tax & eTIMS |
| eTIMS — redesigned integration tab with status, audit trail and live updates; KRA certified receipt with QR code rendered on the invoice; re-file for accepted invoices; provider mappings console with retry | Tax & eTIMS |
| KRA tax class selection on DigiTax mappings, and dynamic tax-code loading | Chart of accounts |
Owners
| Addition | Guide |
|---|---|
| Owner workspace hardening — overview, UUID-addressable detail pages, consistent page chrome | Owners & landlords |
| Payout accounts and editable contract commission terms | Owner contracts |
| Owner statements at invoice grain with a brought-forward → carried-forward running balance, and statement schedules | Owner statements |
Ownership plans (TPS)
| Addition | Guide |
|---|---|
| TPS home dashboard and navigation | TPS overview |
| Contract generation from applications, with activation and exception handling | Lease applications |
| Onboarding lobby with officer assignment, SLA tiers and bottleneck detection | TPS overview |
Operations
| Addition | Guide |
|---|---|
| Assessments (Profiling) — versioned questionnaires with photo, signature and repeatable capture | Assessments |
| Bulk upload v2 — new wizard, embeddable launcher, sample templates, retained files and a full run history with per-row outcomes | Bulk upload |
| IoT dashboard refresh — health banner and workspace cards, plus the IoT playbooks | Utilities & smart meters |
| IoT arrears enforcement | Utilities & smart meters |
| Broadcasts — audience handling, pagination, and message broadcast to leases | Templates & broadcasts |
| Notice board visibility toggle with inactive status shown | Notices & polls |
Reporting
| Addition | Guide |
|---|---|
| Lease Report and Lease Expiry Report | Reports |
| Debt aging — include zero-balance toggle for the lease view | Debt aging |
| Ledger report filters — multi-select on block, unit, lease and owner | Reports |
| Category on general ledger and journal lines | Financial statements |
Platform and interface
| Addition | Where |
|---|---|
| Dark mode toggle in the user menu, persisted per browser | Navigating the app |
| Quick filters — segmented primary dimension with the rest collapsing into dropdown pills | Navigating the app |
| List view switcher — grid, kanban and calendar, with multiple events plotted per row | Navigating the app |
| Breadcrumbs, page actions and UUID routes across detail pages | Navigating the app |
| Category-driven settings panel with a contextual gear button | Settings |
| Approvals — server-computed capabilities and state summaries, so the actions you see are the actions you may take | Approvals |
| Runtime per-tenant branding and centralised theme tokens | Organisation & branches |
| Version banner — the app tells you when a newer release is available | Navigating the app |
| Feature flags management UI | Feature flags |
| Platform health scans, issues queue and rules | Platform health |
Documentation
This documentation set was restructured and rewritten: navigation regrouped by how work actually flows, every existing guide brought up to date against the current app, and around thirty new guides added for modules that had none. Start at Introduction or Product overview.