Owners → Statements → /owner-statements Beta
An owner statement is the periodic account of what an owner's property earned, what it cost, what you charged for managing it, and what is payable to them.
Structure of a statement
A statement is built at invoice grain, per unit, with a running balance:
Brought forward (B/F)
+ income invoiced / collected on the owner's units
− management commission
− expenses attributed to those units
= Net payable
→ Carried forward (C/F)
The brought forward → carried forward running balance is what makes consecutive statements reconcile: last period's C/F is this period's B/F. If they do not match, something was generated out of order or a period was reopened.
Reading a statement
| Element | Meaning |
|---|---|
| Summary | The period, the owner, and the headline figures. |
| Account activity | Movements by unit, at invoice grain. |
| Service-type rows | Income and cost split by what it was for. |
| Line detail | Drill into any line to its source invoice, payment or expense. |
| Commission | The management fee, with the rule source that produced it. |
| Closing balance | What is carried into the next period. |
| Net payable | What is due to the owner, subject to the contract's minimum disbursement. |
| Linked documents | The generated PDF and anything attached. |
| Timeline | Generation, regeneration and delivery events. |
Generating statements
Close the period's activity
Ensure invoices are issued, payments are allocated and expenses are recorded. A statement generated over incomplete data has to be regenerated.
Generate
Use Generate statements for a period, either for one owner or in bulk.
Review before sending
Check the commission lines, the expense attribution, and that B/F matches last period's C/F.
Download or send the PDF
Download latest PDF from the owner or the statement.
Schedules
Owners → Schedules → /owner-statement-schedules automates the cadence.
A schedule defines when statements are generated for which owners, following the contract's cadence and settlement lag. From the schedules list you can create a schedule and run now for an off-cycle generation.
Scheduled generation removes the month-end scramble, but it does not remove the review step — statements should still be checked before they reach an owner.
What drives the numbers
| Figure | Comes from |
|---|---|
| Income | Invoices on leases against units in the contract's scope, for service types in scope. |
| Commission | The contract's commission terms as at the statement period, versioned. |
| Expenses | Expenses attributed to the owner's units or blocks. |
| B/F | The previous period's C/F. |
| Net payable | Closing balance, subject to the minimum-disbursement threshold. |
Regenerating a statement
Regenerate when the underlying data was genuinely wrong — a missing expense, a mis-allocated receipt. Regeneration is recorded on the statement's timeline.
Do not regenerate to reflect a term change that took effect later; versioned commission terms exist precisely so that a historical statement keeps the terms that applied at the time.
Common problems
| Symptom | Cause |
|---|---|
| B/F does not match last C/F | Statements generated out of order, or a prior period was regenerated after this one was produced. |
| Income lower than expected | Units missing from contract scope, or invoices raised against the wrong unit. |
| Commission missing on some income | The service type is not in the contract's scope. |
| Costs missing | Expenses not attributed to a unit or block. |
| Owner sees a zero balance despite activity | No statements generated for the period. |